New Style Employment and Support Allowance is a benefit for people who are unable to work due to a health condition. In our latest blogpost, product manager Lindsey Broderick talks about what they've learnt in the first 6 months of the new service which allows citizens to apply online.
Lindsey Broderick, product manager
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About DWP Digital
We are Digital With Purpose. That’s digital with people, passion and progress at our heart.
We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).
Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.