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Garrett Stettler, user researcher

What I’ve learned about GDS assessments as a user researcher

Posted by: , Posted on: - Categories: coronavirus, Government Digital Service, JSA
Image showing the Digital Service Standard website used as part of the assessment process

All of our services have to go through a Government Digital Services assessment before going live, but what's this experience like? User researcher Garrett Stettler talks us through his first assessment, which had to be conducted remotely during lockdown.