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Natalie Rhoads - User Researcher at DWP

Natalie Rhodes

User Researcher - DWP

Digital Academy: Capturing user feedback

Posted by: , Posted on: - Categories: DWP Digital Academy, DWP Digital Capability Building, User research

Ben Holliday recently posted a Digital Academy blog called ‘Understanding the problem’. It’s an introduction to understanding the problem when you’re working with a team on a service in discovery. As well as developing a research plan to get started, …