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Hybrid Cloud

Remote access during lockdown: how we introduced a virtual DWP desktop experience

Posted by: , Posted on: - Categories: Hybrid Cloud, Universal Credit
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With staff working from home and a rise in requests to use our services due to the coronavirus pandemic, our team had to work fast to find remote working solutions. Here, product manager Joanne Delap explains some of the ways we responded, and how they're impacting our ways of working as we move forward.

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We are Digital With Purpose. That’s digital with people, passion and progress at our heart.

We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.

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