What role does analytics play in improving our digital services? Digital Performance Analyst Jenny Murray talks through her role in preparing the New Style Jobseeker's Allowance service for assessment.
Jenny Murray, digital performance analyst, DWP Digital
Jenny Murray and Ian Thomson tell us how their team built the DWP Authenticate service to help third parties safely and securely sign into an internal DWP system so they can carry out their work.
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About DWP Digital
At the Department for Work and Pensions (DWP), we blog about how we are transforming the public services that millions of people rely on.
Work for us
- My life as an enterprise architect in DWP Digital… 16 October 2020
- Confirm Your Identity: a new way to verify online 15 October 2020
- Seven tips for transforming service journeys 13 October 2020
- Keeping our Digital Voices heard: a day of virtual learning and reflection 9 October 2020
- Accessibility during COVID-19: making sure new DWP online services are accessible to all 2 October 2020