What role does analytics play in improving our digital services? Digital Performance Analyst Jenny Murray talks through her role in preparing the New Style Jobseeker's Allowance service for assessment.
Jenny Murray, digital performance analyst, DWP Digital
Jenny Murray and Ian Thomson tell us how their team built the DWP Authenticate service to help third parties safely and securely sign into an internal DWP system so they can carry out their work.
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About DWP Digital
We are Digital With Purpose. That’s digital with people, passion and progress at our heart.
We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).
Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.