Delivery Manager

Made in Sheffield: how we built the DWP Authenticate digital service

Jenny Murray and Ian Thomson tell us how their team built the DWP Authenticate service to help third parties safely and securely sign into an internal DWP system so they can carry out their work.

How DWP Digital’s delivery community comes together to share knowledge

Mark Bailey with colleagues from DWP's delivery manager community

DWP Digital’s delivery community plays a key role in building the services that more than 22 million DWP customers use every day. They work in a community of practice where teams share knowledge and experience to continually iterate the services …

Find Pension Contact Details is now Live

I was Delivery Manager on the Find Pension Contact Details service, which is now Live. That puts me in a DWP club with two members, with Carer's Allowance Digital Service holding membership since 2014. We have 10 services in beta, …