My first week as a service designer at DWP Digital

Hi there! I’m Vimla Appadoo. I’ve just finished my first week as a Service Designer at DWP Digital, where I’ve hit the ground running joining the Fraud, Error and Debt product development unit.
Hi there! I’m Vimla Appadoo. I’ve just finished my first week as a Service Designer at DWP Digital, where I’ve hit the ground running joining the Fraud, Error and Debt product development unit.
I’m Tom Adams, the user researcher on a service to support DWP’s Fraud and Error staff. Our service will have around 5,000 users spread around the country, investigating error and fraud in benefit claims. This could be a couple of …
How many people can say they truly love their job? As Head of Technology for Fraud, Error and Debt at DWP, I count myself among those lucky few. That might sound surprising – on the surface, working in technology as …