Error and Debt

My first week as a service designer at DWP Digital

Posted by: Vimla Appadoo, Posted on: 22 August 2017 - Categories: DWP Digital Capability Building, Error and Debt, Women in Technology

Hi there! I’m Vimla Appadoo. I’ve just finished my first week as a Service Designer at DWP Digital, where I’ve hit the ground running joining the Fraud, Error and Debt product development unit.

Using cartoons as a user research tool

Posted by: Tom Adams, Posted on: 7 August 2017 - Categories: Error and Debt, User research

I’m Tom Adams, the user researcher on a service to support DWP’s Fraud and Error staff. Our service will have around 5,000 users spread around the country, investigating error and fraud in benefit claims. This could be a couple of …

Come and join us

Posted by: Heather Berry Head of Technology for Fraud, Error and Debt at DWP, Posted on: 4 July 2016 - Categories: DWP Technology, Error and Debt, Fraud, Women in Technology

How many people can say they truly love their job? As Head of Technology for Fraud, Error and Debt at DWP, I count myself among those lucky few. That might sound surprising – on the surface, working in technology as …