Skip to main content

DWP Digital Strategy

Posts about the Department for Work and Pensions digital strategy and plans for its digital services.

A year of Shared Channels Experience: our path to truly user-centred services

Graphic that shows three cogs connecting, with the DWP Digital logo, the DWP logo and Shared Channels Experience each written on a cog

Director of Shared Channels Experience, Cheryl Stevens, looks back on the first year for her team and their ambitions to improve user experiences, create a detailed view of the user and improving security.

DWP Digital: Delivering the government transformation vision

Posted by: , Posted on: - Categories: Digital Technology, Digital transformation, DWP Digital Strategy

This year, we created DWP Digital by bringing together digital, data and technology expertise. Our Digital business is focused on designing and delivering integrated products and running them as 24x7 services. Everything we do is measured by the difference we’re …

Find Pension Contact Details is now Live

I was Delivery Manager on the Find Pension Contact Details service, which is now Live. That puts me in a DWP club with two members, with Carer's Allowance Digital Service holding membership since 2014. We have 10 services in beta, …

DWP Digital Academy: our 100th student graduates

Posted by: , Posted on: - Categories: Business Transformation Team, DWP Digital Academy, DWP Digital Strategy

The first DWP Digital Academy in Fulham opened for business on 24 February 2014. It was set up to help us increase our capacity and grow more of our own digital capability across DWP. This week we reached an important milestone as our 100th …