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Bereavement Service

100% coverage, an increase in online users and award nominations for Tell Us Once

Tell Us Once information on the GOV.UK website

Voluntary service Tell Us Once has been nominated for multiple awards and recently achieved 100% population coverage across England, Scotland and Wales. Here, two of the team behind the service describe exactly how this innovative service works and what they're looking to achieve in the future.

How model office testing is helping our bereavement service

A DWP colleague using the Capture information about a death service, looks at a computer screen

Annika Vaid, DWP Digital delivery manager, talks about improving services within Bereavement Services. Find out how her team used a model office to test the Capture information about a death digital service.