GOV.UK
6 things I’ve learnt from developing my digital career
Sam Gray, senior product owner at DWP Digital, gives her tips for developing a digital career as she looks back at 25 years working at DWP.
Product Design
Discovering ways to deliver a digital service
The ‘Apply for a National Insurance number’ (NINO) service is looking at ways to deliver a digital service to improve the current manual, paper and face–to-face process. Find out how the team are discovering challenges and working on potential solutions.
How we do user research when we can’t speak to real users
Sometimes it's not possible to speak to users directly when carrying out user research. Find out how researching with proxy users helps provide valuable insight.
How we created a new service at DataJam 2018
DWP Digital data scientist Aleks Bobrowska explains how an idea for a digital service generated at last year's DataJam event has developed into the Skills Recommendation Engine prototype.
How user researchers and business analysts work together to make a difference for users
User researchers and business analysts play important roles in an agile team. Working closely together benefits the users.
Why you should come to our next Product People North
Find out how Paul is bringing together a community through Product People North meet-ups