What role does analytics play in improving our digital services? Digital Performance Analyst Jenny Murray talks through her role in preparing the New Style Jobseeker's Allowance service for assessment.
Find out how Emma really challenged herself when she played a key role in the delivery of DWP's new TechNow Service Portal.
Sinéad Krzyzyk and Lesley Thompson are learning new digital skills as part of our Digital Voices programme. In this blogpost they reflect on their first experience of doing a joint presentation at the Product People North event.
Good service design isn't done in isolation. Find out the 5 things business analyst Kathryn learnt from working closely with the DWP content design community.
‘How can we consider data better in the software design process?’
Mark went to DataJam North East to help him find the answers to this challenge and others. Find out how you can get involved.
Business analyst Tracey is a natural introvert but loves the power of communities and networking. Read her blog-post to find out how she's embracing inclusion and is now hosting events.
User researchers and business analysts play important roles in an agile team. Working closely together benefits the users.
Jenny Murray and Ian Thomson tell us how their team built the DWP Authenticate service to help third parties safely and securely sign into an internal DWP system so they can carry out their work.
Hi, I'm Hayley Goldthorpe and I'm a senior business analyst at DWP.
Hi, I’m Alison Baines and I’m a business analyst (BA) in DWP.