Skip to main content

Content Designer

How content design helped us improve the Universal Credit user experience

Posted by: , Posted on: - Categories: Content Design, Content Designer, Universal Credit
Title of the blog displayed on a table alongside some pens

As part of Services Week 2021, content designer Claire Perry writes about how 'smart answers' have helped to improve the experience for claimants having money taken off their Universal Credit payments.

Learning and sharing in DWP during Services Week 2020

Services Week 3 to 7 February 2020

Gavin Elliot, head of interaction design at DWP Digital reveals what's going on around our Digital hubs this week to mark Services Week - five days of activities putting the spotlight on service design.