John Turnbull, content designer, DWP Digital

How we design content for the Universal Credit digital service

Posted by: John Turnbull, content designer, DWP Digital, Posted on: 4 February 2020 - Categories: Content Designer, Interaction Design, Service Design, Services Week, Universal Credit

Lead content designer John Turnbull explains how content for the Universal Credit digital service is created and managed.

Credyd Cynhwysol: Universal Credit in Welsh

Posted by: John Turnbull, content designer, DWP Digital, Posted on: 18 December 2018 - Categories: Content Designer, Universal Credit Full Service

A Welsh-language version of the Universal Credit online service has been launched. Content designer John Turnbull explains how content for the Credyd Cynhwysol service was developed.