Hi, I'm Craig Abbott, an interaction designer at DWP Digital. A little while ago I wrote a blog about how we spotted a room-booking problem and designed a solution for it.
A technical architect is a little like a sound engineer at a mixing desk in a studio with a number of sliders on it, trying to find the optimum mix.
The Universal Credit Digital Service is helping build new skills, both for the claimants using it, and for the technical team building it. Universal Credit Digital Service video transcript Rob Thompson, Universal Credit Digital Service “UC digital is a flagship project, …
Building good services calls for people who see things from many perspectives, especially those of our customers.
The whole purpose of my team is to find ways to exploit emerging technology to help DWP do things better, faster, more efficiently.
We’re on sprint 17 of our project to integrate DWP payments systems with HMRC’s Real Time Information (RTI) data.
The scale and pace of the technological change at DWP has been the spur for creating 2 new teams focusing on innovation and ideas generation. I’m proud to be heading up one of these - the DWP Technology Incubator.
I’ve never known a more exciting time to be working in DWP Technology. When I first started working with DWP most of our IT development thinking and work was done in-house, but over the recent past most of it has been done …