Digital Service

The Digital Claimant and Activity Messaging Service one year on

I'm Geraint Williams, Product Owner for DWP's Digital Claimant and Activity Messaging Service (DCAMS) which was launched just over a year ago.  The cloud-hosted digital application enables 20,000 Jobcentre Plus work coaches to manage their caseload more effectively, and has improved the …

Find Pension Contact Details is now Live

I was Delivery Manager on the Find Pension Contact Details service, which is now Live. That puts me in a DWP club with two members, with Carer's Allowance Digital Service holding membership since 2014. We have 10 services in beta, …

What we learned while improving accessibility

Here in the Department for Work and Pensions (DWP) we're building services that should be fully accessible to everyone. As a front-end developer for Universal Credit, I'm part of the team helping to make this goal a reality. Right from the time I …