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Product Owner

Five tips for running a remote discovery sprint

Discovery sprints are an intense part of any project - even more so when working remotely. Product owner Jude Robinson offers up some tips on the best ways to run a remote discovery session, based on her own recent experiences.

Service design and collaboration at Blackpool GovJam

The Blackpool GovJam Team on the steps at the Winter Gardens

DWP colleagues Jacinta Mellenger and Debbie Blanchard were part of the team who collaborated to organise the first GovJam Blackpool service design event. Find out how it went and what they learnt.

How making our user journey longer made things better for users

Posted by: , Posted on: - Categories: Product Owner, Service Design, Universal Credit
Map of user journey on whiteboard

Product owner Karen Gibson talks about how her team simplified the interview process for work coaches by creating a new process featuring a ten-minute evidence gather which replaces a 60-minute interview.

My 25 years of solving problems and putting users first

Alyson Atkinson, DWP Digital

Product owner Alyson Atkinson has spent 25 years as a civil servant. She talks about the roles and experiences she's had, the focus on users and why she's still up for the digital challenge.