Podcast: Building better user experiences
![DWP Digital Podcast infographic of headphones with text excerpt: In this episode hear Fay Cooper, Lead Product Manager, and Gavin Elliott, Lead Interaction Designer, discuss how their newly established Shared Channels Experience team is shifting DWP Digital's singular service focus to a more seamless end-to-end experience for our users.](https://dwpdigital.blog.gov.uk/wp-content/uploads/sites/197/2021/06/DWP-Podcast-E5-Blog-still-620x349.jpg)
The fifth episode of the DWP Digital podcast is now available to listen to.
The fifth episode of the DWP Digital podcast is now available to listen to.
Director of Shared Channels Experience, Cheryl Stevens, looks back on the first year for her team and their ambitions to improve user experiences, create a detailed view of the user and improving security.