Lead content designer John Turnbull explains how content for the Universal Credit digital service is created and managed.
Gavin Elliot, head of interaction design at DWP Digital reveals what's going on around our Digital hubs this week to mark Services Week - five days of activities putting the spotlight on service design.
"I always missed designing 'for the people’", read more about why Mikey decided to return to DWP Digital.
Inspired by last year's DataJam North East, Clare decided to make a change in her career.
A few weeks ago I took part in the hack at the DataJam North East event in Newcastle. The event aimed to bring the data and service design communities closer together and help solve problems affecting the North East region …
In government, we have access to lots of research and design patterns that have been tried and tested. If someone else has already solved a problem, we can reuse their design.
I’m Ashleigh Wilson and I’m an interaction designer at DWP Digital. I’m based in our new Manchester hub. I’m currently working on a new service to help landlords set up direct rent payments.
Hi, I'm Craig Abbott, an interaction designer at DWP Digital. A little while ago I wrote a blog about how we spotted a room-booking problem and designed a solution for it.
I’m Craig Abbott, an interaction designer based at DWP Digital's Newcastle hub. Since joining DWP in 2015, I’ve heard people mention how hard it is to book a meeting room. Something that should be so simple is often a series …