https://dwpdigital.blog.gov.uk/2019/08/12/making-a-career-switch-inspired-by-a-fresh-approach-to-design/

Making a career switch: inspired by a fresh approach to design

Clare Brown - interaction designer, BPDTS Ltd

The design community in and around Newcastle is bustling and ever-expanding; you can always be sure to find events tailored around UX, events that support women in the creative industries, as well as meetups about Front End Development, Content Design and graphics. As a naturally curious designer, I try to immerse myself within the community and get to as many events as possible.

Back in September 2018, I was working as a creative designer at local branding agency and had always had an interest in making design more accessible, whether that be for the web or in print. So when I heard about the DataJam North East event which was being held at the new and prestigious Newcastle Helix, I decided to go along and see what it was all about.

Bringing data and service design together

DataJam 2018 took place over 2 days and brought together people in data and service design to collaborate, look at issues affecting the North East region and see how they can improve public services.

The conference was refreshing to attend and hosted a variety of talks from both public and private companies, giving an insight into their latest projects and approaches to designing products and services for users.

In particular, sessions ran by Difrent and OrangeBus inspired me greatly and I came away that day realising I'd like to be part of a team working on these kinds of projects, collaborating to iterate and test with the public before putting the product out there.

The event was well attended by people across the industry, so it was useful to chat to people in various roles in different companies to get a feel for the kind of work they do.

I took a lot away from the event and had a bubbling feeling I'd like to make a shift in my career and make a jump into a more UX design role.

How could I do this? Well, I decided to throw myself into learning more about service design, accessibility, UX, UI and read as many blogs as I could on platforms like Medium, FutureGov, DWP Digital and reading digital content on government websites.

I also decided to attend another digital conference, this time in Edinburgh for the one day DIBI Fest 2018 event. The event consisted of talks from industry leaders, local companies and even included illustrators. Taking in everything I'd grasped from DIBI and DataJam gave me the confidence to start applying for UX roles.

Within a few months I was lucky enough to land the role of Associate Interaction Designer here at DWP Digital.

As someone who was feeling uninspired by her day job, DataJam gave me the confidence to flick the switch and make a change in my career. It's great starting afresh as there’s so much to learn in my new role. I’m ready to jump into everything Interaction Design and can’t wait to see how I progress!

Get involved!

DataJam North East 2019 is happening on 16 and 17 September and I’m really looking forward to getting involved again. If you're a data professional, service designer, user researcher, product owner or business analyst and are looking to be inspired, you can sign up for your tickets here.

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