Find out what three main lessons senior user researcher Jason Bell took from developing DWP's digital Income Service.
DWP Digital’s Send your fit note service aims to make it easier for users to send DWP information about when they are unable to work.
Members of the Send your fit note team talk about how they collaborated with users and DWP colleagues to develop the service.
Together with other departments from across government DWP recently attended the Transforming Together event in London.
Hi, I’m Alison Baines and I’m a business analyst (BA) in DWP.
Meet Marie, one of our service designers at DWP Digital.
Hello! We are the Get Citizen Income Information Service team. Our team’s aim was to review how DWP accesses citizen income information and if required, create a new method of doing so.
I’m Rachel Woods, a senior product owner at DWP Digital. At the recent cross-government event for product managers in Leeds (hosted by HMRC) I was asked to talk about mission statements.
I’m Adrian Atley, an Enterprise Service Architect in DWP Digital. Across government large amounts of data are created, securely stored and processed. However there is currently a lot of duplication across services and organisations, even where those services share the …
Hi, I’m Jessie Ferguson, a user researcher at DWP Digital in Newcastle. I recently attended Leeds GovJam for the first time.
I’m Kate, a delivery manager in DWP. Agile changed my working life immeasurably when I enrolled on DWP’s Digital Academy just under three years ago. I was a civil servant for seven years before attending the Academy and working on …