Digital transformation

Collaborating to develop services that are easier and faster for our users

The Send Your Fit Note service

DWP Digital’s Send your fit note service aims to make it easier for users to send DWP information about when they are unable to work.

Members of the Send your fit note team talk about how they collaborated with users and DWP colleagues to develop the service.

How mission statements can help product managers across government

Rachel Woods, product owner, DWP Digital

I’m Rachel Woods, a senior product owner at DWP Digital. At the recent cross-government event for product managers in Leeds (hosted by HMRC) I was asked to talk about mission statements.

Helping citizens choose how their data can work for them

Adrian Atley and Alice Carter at a kanban

I’m Adrian Atley, an Enterprise Service Architect in DWP Digital. Across government large amounts of data are created, securely stored and processed. However there is currently a lot of duplication across services and organisations, even where those services share the …