DWP colleagues Jacinta Mellenger and Debbie Blanchard were part of the team who collaborated to organise the first GovJam Blackpool service design event. Find out how it went and what they learnt.
Find out how DWP Digital and NHS Digital service designers are working together to form a service community.
DataJam West Midlands takes place in Birmingham on 11 & 12 September. DWP's Paul Lewis explains what it's all about and how to get involved.
The second DataJam North East event will be held in Newcastle on 16 & 17 September. Find out what happened last year and how to apply for tickets to take part.
Digital services are part a much wider end-to-end user experience. Jude Eccles explains why user research in the context of the wider service is so important.
Find a job offers a self-service site for jobseekers. More than 14.6 million job applications have been made on the site since its launch. Find out how Product Owner Seán helped to develop the service.
Becky Lee talks about helping to mentor local interaction design students in Newcastle and what she took away from it.
Product owner Karen Gibson talks about how her team simplified the interview process for work coaches by creating a new process featuring a ten-minute evidence gather which replaces a 60-minute interview.
Jenny Murray and Ian Thomson tell us how their team built the DWP Authenticate service to help third parties safely and securely sign into an internal DWP system so they can carry out their work.
Content designer Adele Murray explains the importance of designing content for the whole user journey and shares insight on how we did this for Get your State Pension.