Service Design

Made in Sheffield: how we built the DWP Authenticate digital service

Jenny Murray and Ian Thomson tell us how their team built the DWP Authenticate service to help third parties safely and securely sign into an internal DWP system so they can carry out their work.

Bringing data and design together to improve user outcomes at DataJam North East

DataJam North East poster

DataJam North East is coming to Newcastle on 17th and 18th September 2018 in conjunction with Newcastle University, North East Local Enterprise Partnership, DWP Digital, local authorities in the region and One Team Gov. DWP Digital’s Celine McLoughlin and Ryan …