Good service design isn't done in isolation. Find out the 5 things business analyst Kathryn learnt from working closely with the DWP content design community.
Kathryn Baxendale, business analyst, DWP Digital
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About DWP Digital
At the Department for Work and Pensions (DWP), we blog about how we are transforming the public services that millions of people rely on.
Work for us
- We’ve been voted Best Public Sector Employer of women 4 December 2020
- Remote access during lockdown: how we introduced a virtual DWP desktop experience 30 November 2020
- Focusing on innovation is exciting for software developers 20 November 2020
- Inside the mind of a security architect 12 November 2020
- Migrating the award-winning Tell Us Once service 9 November 2020