Good service design isn't done in isolation. Find out the 5 things business analyst Kathryn learnt from working closely with the DWP content design community.
Kathryn Baxendale, business analyst, DWP Digital
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About DWP Digital
At the Department for Work and Pensions (DWP), we blog about how we are transforming the public services that millions of people rely on.
Work for us
- Reflections on a year of rising to the challenge 2 June 2020
- Starting a new role in lockdown 29 May 2020
- How we’re adapting content design during the coronavirus outbreak 27 May 2020
- Redeployment to critical services 22 May 2020
- Understanding accessibility – what it means for DWP Digital 19 May 2020