Hi, I'm Craig Abbott, an interaction designer at DWP Digital. A little while ago I wrote a blog about how we spotted a room-booking problem and designed a solution for it.
Behind all the DWP digital solutions for the citizen is an army of technical experts making sure the systems in the background keep running smoothly.
Working on the wider use of Real Time Earnings data has given me a unique opportunity to learn new skills.
We’re on sprint 17 of our project to integrate DWP payments systems with HMRC’s Real Time Information (RTI) data.