At DWP, we are moving towards designing a better user experience by joining up our products together with the services that people experience.
I'm Marie Cheung, a service designer at DWP Digital. One of our goals as service designers is to help bring the worlds of policy and service design closer together. Working together with the policy exploration team (part of the Strategy …
I’m Steven Borthwick, an interaction designer on Check your State Pension. It’s a service that lets people see a forecast of the amount of State Pension they can expect to get when they retire.