Gavin Elliott, Design Lead of the Shared Channels Experience Directorate at DWP Digital talks about the journey we've been on to transform service journeys for our users.
Gavin Elliot, head of interaction design at DWP Digital reveals what's going on around our Digital hubs this week to mark Services Week - five days of activities putting the spotlight on service design.
Hi, I'm Gavin Elliott, Head of Interaction Design at DWP Digital. Today is World Mental Health Day. It gives people an opportunity to talk about the work they're doing on mental health issues. It also provides time to discuss making …