Mark Bailey

Collaborating to develop the Send your fit note service

The Send Your Fit Note service

DWP Digital’s Send your fit note service aims to make it easier for users to send DWP information about when they are unable to work. A fit note is a document issued by a GP, Doctor or health professional which …

How DWP Digital’s delivery community comes together to share knowledge

Mark Bailey with colleagues from DWP's delivery manager community

DWP Digital’s delivery community plays a key role in building the services that more than 22 million DWP customers use every day. They work in a community of practice where teams share knowledge and experience to continually iterate the services …