Jason Bell

How we designed for users without having a user interface to test

Posted by: Jason Bell, Posted on: 20 April 2018 - Categories: Get Citizen Income Information, User research

Hello! I’m Jason, a User Researcher for the Get Citizen Income Information team, part of DWP Digital. I’m part of the team building a back-end system that will help DWP effectively use citizen income data supplied from HM Revenue & …

Ten things we learned during Discovery

Posted by: Jason Bell, Posted on: 18 December 2017 - Categories: Agile development, Digital Service, Digital transformation

Hello! We are the Get Citizen Income Information Service team. Our team’s aim was to review how DWP accesses citizen income information and if required, create a new method of doing so.