GOV.UK
Three things I learnt from taking the Income Service into beta and beyond
Find out what three main lessons senior user researcher Jason Bell took from developing DWP's digital Income Service.
Jason Bell
10 ways of working we used during alpha
I’m part of DWP Digital’s Get Citizen Income Information team which is tasked with understanding how DWP supplies income data to DWP services.
How we designed for users without having a user interface to test
Hello! I’m Jason, a User Researcher for the Get Citizen Income Information team, part of DWP Digital. I’m part of the team building a back-end system that will help DWP effectively use citizen income data supplied from HM Revenue & …
Ten things we learned during Discovery
Hello! We are the Get Citizen Income Information Service team. Our team’s aim was to review how DWP accesses citizen income information and if required, create a new method of doing so.