Find out what three main lessons senior user researcher Jason Bell took from developing DWP's digital Income Service.
I’m part of DWP Digital’s Get Citizen Income Information team which is tasked with understanding how DWP supplies income data to DWP services.
Hello! I’m Jason, a User Researcher for the Get Citizen Income Information team, part of DWP Digital. I’m part of the team building a back-end system that will help DWP effectively use citizen income data supplied from HM Revenue & …
Hello! We are the Get Citizen Income Information Service team. Our team’s aim was to review how DWP accesses citizen income information and if required, create a new method of doing so.
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About DWP Digital
We are Digital With Purpose. That’s digital with people, passion and progress at our heart.
We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).
Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.