Designing to improve a live pension service
Posted by:
Anna Khoury, user researcher, DWP Digital and Jane McFadyen, content designer, BPDTS Ltd, Posted on:
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Categories:
Content Design, Content Designer, User research
![A user views the Check your State Pension forecast page on gov.uk on a mobile phone](https://dwpdigital.blog.gov.uk/wp-content/uploads/sites/197/2020/07/CYSPF_FINAL.png)
How user research and content design worked to improve the live pension service Check your State Pension