How we do user research when we can’t speak to real users
Posted by:
Saransh Gupta, user researcher, DWP Digital and Elli Panagopoulos, senior user researcher, DWP Digital, Posted on:
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Categories:
DWP Digital, Product Design, User research
Sometimes it's not possible to speak to users directly when carrying out user research. Find out how researching with proxy users helps provide valuable insight.