Business Design

How we're using principles to guide our transformation journey

Andrew Besford, 6 August 2014 - Business Design, Business Transformation Team, DWP Digital Capability Building, DWP Digital Strategy

In my last blog I wrote about Business Transformation in DWP. We are leading a step change in the way that the whole of DWP operates. That means delivering the...

What is Digital Transformation? The view from DWP

Andrew Besford, 10 July 2014 - Business Design, Business Transformation, Business Transformation Group, DWP Digital Strategy

...the government offers digital services so good that people want to use them instead of using traditional paper forms or calling us on the phone. This means building and maintaining...

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