Collaborating to develop services that are easier and faster for our users
Posted by:
Mark Bailey, Alison Baines, Andrea Feltell-Dack, Jim Montgomery, Dave Lennie and Matt Blackwell, Posted on:
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Categories:
Digital Service, Digital transformation
DWP Digital’s Send your fit note service aims to make it easier for users to send DWP information about when they are unable to work.
Members of the Send your fit note team talk about how they collaborated with users and DWP colleagues to develop the service.
