...Apply for a Budgeting Loan, and Check your State Pension. Meanwhile our design team continue to work on the delivery of our transformation programmes such as Universal Credit. We’re hiring...
I'm Lorraine Hennessy, part of the team working to transform the way we work across the Strategy, Policy and Analysis Group (SPAG) at the Department for Work and Pensions (DWP). We’ve just finished a great three-day design sprint with BTG …
When the invite to Leeds GovJam landed in my inbox, I was intrigued but unsure what to expect. A quick google search was it all it took to realise GovJam was definitely worthwhile - a global event which brings together …
As we’ve said at our recent transformation events, business transformation is about having a vision and making sure everyone is working towards it. Transforming government is no different. At DWP we have continued to deliver our major welfare reform agenda, but …
My friend and colleague Andrew Besford and I have been talking about tunnelling forwards from today (me) and tunnelling backwards from our 2020 vision (Andrew). In his recent Sprint DWP presentations, Andrew even used a photo of the breakthrough moment of …
...I joined DWP we held a Digital Transformation Group conference in Sheffield, back in April last year. In the panel session I got asked “what does a great year look...
I’m Michelle Dyson, Director in the Business Transformation Group. I’m responsible for wide-ranging aspects of our transformation, including designing what the future DWP is going to look like and how we get there. Why do we have to transform? Because the …
...these throughout our design, so that they become part of the fabric of how we do things at DWP: Secure self-service wherever possible – our ability to create simple, secure...
...shape design deliverables. Use business and technical understanding to align product and technology roadmaps. Understand our change lifecycle. Be able to use a wide range of tools and techniques to...
...Organisation Design – expose unavoidable trade-offs and assess the advantages and disadvantages of different designs. Organisation charting techniques - describing the relationships between different types of organisation units. Business Capability...
