...Designers. This mix of skills, working together in multidisciplinary teams, has helped us deliver products and services such as Apply for Carer’s Allowance, Apply for an Access to Work grant,...
I'm Lorraine Hennessy, part of the team working to transform the way we work across the Strategy, Policy and Analysis Group (SPAG) at the Department for Work and Pensions (DWP). We’ve just finished a great three-day design sprint with BTG …
When the invite to Leeds GovJam landed in my inbox, I was intrigued but unsure what to expect. A quick google search was it all it took to realise GovJam was definitely worthwhile - a global event which brings together …
As we’ve said at our recent transformation events, business transformation is about having a vision and making sure everyone is working towards it. Transforming government is no different. At DWP we have continued to deliver our major welfare reform agenda, but …
My friend and colleague Andrew Besford and I have been talking about tunnelling forwards from today (me) and tunnelling backwards from our 2020 vision (Andrew). In his recent Sprint DWP presentations, Andrew even used a photo of the breakthrough moment of …
...sailing! If everyone loves your idea, then you should worry it’s not forward-thinking enough. The picture Last summer we created a picture and a video to explain our transformation journey....
I’m Michelle Dyson, Director in the Business Transformation Group. I’m responsible for wide-ranging aspects of our transformation, including designing what the future DWP is going to look like and how we get there. Why do we have to transform? Because the …
...these throughout our design, so that they become part of the fabric of how we do things at DWP: Secure self-service wherever possible – our ability to create simple, secure...
...things. But DWP can offer a compelling environment for those who can rise to the challenge. Ultimately we’re looking for designers of great user experiences (which put people at the...
It has been about 6 months since we started to build the Business Design community at DWP. Some of our community are already finding that being able to operate in these roles is a great way to develop their career. When we set up …
