...the first DWPride online social, a quiz night hosted on Zoom. As the communications lead for the network I was excited to take part in a social event with my...
...our websites. We do this with consent and in line with the new legislation from PECR, the Privacy of Electronic Communications Regulations, and GDPR, the General Data Protection Regulations. What...
...that they can do. So I think establishing that baseline of where you are, that's really important, establishing a communications programme around it and identity for getting everybody on board...
...and written communications in Welsh, while others prefer to speak Welsh but get written communication in English. The new service allows claimants to choose the combination that suits them best....
...information and communications to allow people to make a claim. Our team vision is to: ‘Empower people to get the bereavement payment they're entitled to quickly, easily and via the...
...it never will be. We learned so much about the needs of our users in terms of communications, updates, expectations of the service and much more. We packaged up all...
...release and write guidance and communications for each fortnightly release helping staff understand the latest changes to the service and how these changes will affect their day to day jobs...
...a consultation approach more firmly centred around user needs which we believe lead to better outcomes for our users. We worked collaboratively, with my team and the Strategic Communications Directorate...
...in the D&I space. I’m Rachel, DWPride’s Communications Lead. DWPride is the LGBT* network for DWP colleagues, it’s a voluntary role – one that I took on because I strongly...
...civil servants. Over time I noticed that a lot of the communications that we see on LGBT* issues focus on the ‘L’ and the ‘G’ aspects, but that there is...
