The TechLab team has a mantra - ‘seeing is believing’ - one we put to the test every day by researching, testing, proving and understanding new technologies, to find solutions to real problems at DWP.
Chloe Westerman and Jo O’Keefe both recently graduated from the Department for Work and Pensions' (DWP) intensive digital training programme, the DWP Digital Academy. They now work as user researchers on some of DWP's digital projects, such as Check Your State …
As a Technology Architect in DWP, it is impossible to write about a typical day as every day is different. I’m a Principal Solution Architect and it’s my job to take requirements from the business and design a system that meets …
My name is George Charvill and I’m a digital intern at the Department for Work and Pensions (DWP) in the Transformation Hub in Leeds. I’m studying Accounting and Finance in my second year at the University of Leeds. I’ve just …
We had a fantastic day at the #nextsprint. 500 thought leaders, innovators, partners and prospective colleagues competed for 250 places to attend. We started and ended with a standing audience as the next generation of digital technologists explored service design, …
I’m Sophie Lambert and I’m the user researcher on the Secure Communications service. It’s my job to try to work out what we can do to make some of our most vulnerable users’ lives a little bit easier. People who …
After calling out the merits of hack days in my blog Collaborating across government: let’s hack, I must admit to feeling a little nervous on the day of the hack itself. We’d persuaded 40 people from across government to join …
How many people paid into a work pension so long ago they can’t remember anything about it? Finding a lost pension is a difficult and time-consuming task, one that’s been a big problem for the Pensions Service. In DWP Technology, …
Although I’ve been told previously that people who have grown up using British Sign Language (BSL) as their first language would struggle with English I hadn’t seen it so strikingly as I did in a user research session at East …
We know our future is in the hands of our young people, so here in DWP Technology we understand how important it is to educate children, and teach them about IT. DWP is part of the Tech Partnership, a network …
