Chloe Westerman

Why inclusion matters in our communities of practice

Marie Cheung, DWP Digital

A community of practice means having the right people working collaboratively in multi-disciplinary teams with access to the right support network. Working in this way means it’s easier to share knowledge and build capability. Communities lead to a more cohesive, …

What we’ve learned as user researchers in DWP

Chloe and Jo at the kanban in DWP's Leeds transformation hub

Chloe Westerman and Jo O’Keefe both recently graduated from the Department for Work and Pensions' (DWP) intensive digital training programme, the DWP Digital Academy. They now work as user researchers on some of DWP's digital projects, such as Check Your State …