I’m Sophie Lambert and I’m the user researcher on the Secure Communications service. It’s my job to try to work out what we can do to make some of our most vulnerable users’ lives a little bit easier. People who …
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About DWP Digital
We are Digital With Purpose. That’s digital with people, passion and progress at our heart.
We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).
Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.
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