Business Transformation

What we learned from a week-long design sprint

Hi, I’m Jude Eccles, a user researcher at DWP based in Stockport. I’ve worked on digital projects for three years. In my role I’m used to working in relatively short design sprints, and tight deadlines are common when organising research …

How we’re keeping DWP’s business transformation on track

Business Design Authority

As we’ve said at our recent transformation events, business transformation is about having a vision and making sure everyone is working towards it. Transforming government is no different. At DWP we have continued to deliver our major welfare reform agenda, but …