What does a typical week in our Innovation Dojo look like? Scrum master Luke explains his role.
I’m Loveday Ryder, Chief Executive Officer at BPDTS Ltd - a new digital technology company providing services to DWP.
I’m James Barton, Head of Transformation for Technology Services in DWP Digital.
Celine: I’m Celine McLoughlin a product owner working in DWP Digital on Bereavement services. Jenny: And I’m Jenny Vass. I work in Departmental Strategy, looking at the department of the future.
I’m part of the DWP Digital team that transitioned the DWP Tell Us Once facility to a cloud-hosted service earlier this year.
In DWP we regularly ask our customers about their experience of dealing with us and whether they are satisfied with the service they received. This feedback is one way we can identify whether the services we offer can be improved. However, simply …
Forty-seven years ago (1968) the Fulton Committee published its report on Civil Service reform. I would never have known this except that a colleague reading a blog I published, ‘Horseholding or Leapfrogging’, sent me the link. The report discussed six …
Hi, I’m Kate Bruckshaw and I’m the Product Owner of a digital project to improve the way that people repay money to DWP. I graduated from the Digital Academy in July 2014. We’re transforming the way we operate to create automated, …
...these throughout our design, so that they become part of the fabric of how we do things at DWP: Secure self-service wherever possible – our ability to create simple, secure...
Back in December, I blogged about my first experience of an agile Discovery. We were discovering how we can improve the way we attract people to apply for digital and technology roles in DWP. Since then, we’ve launched a public …
