We’ve been transforming the current paper-based Budgeting Loan Application process. It currently takes, on average, 22 days to apply and receive the payment. In designing the new service, we’ve challenged ourselves about the questions we need to ask our users. …
As we’ve said at our recent transformation events, business transformation is about having a vision and making sure everyone is working towards it. Transforming government is no different. At DWP we have continued to deliver our major welfare reform agenda, but …
I studied Computer Science at university, and was hooked on Encryption and IT Security. So when I read about the Cyber Intelligence Response Centre (D-CIRC) I got in touch with the team to find out more.
Here at DWP the transformational power of digital technology and data provides a huge opportunity to improve the future for millions of people.
https://youtu.be/sPhpf_Ll98g Michael Dewhurst reveals how pair programming at DWP Technology has built everyone's skills base.
I’ve just come to the end of my first 2 weeks as Senior Content Designer at DWP. Between getting to grips with new systems, acronyms and style guides, I’ve met a whole host of talented digital colleagues. Here are 3 things …
Building good services calls for people who see things from many perspectives, especially those of our customers.
"The thing is, it depends." This was the phrase that was on everyone’s lips at the recent (and first) Service Manager Digital Academy. One of the best things about the course was meeting Service Managers from across Government. As we …
The Digital Academy offers a fantastic opportunity to change the way DWP delivers services to the public.
The Personal Independence Payment (PIP) digital claim went into private beta on 6 October. Although we’re not taking real claims yet, it means that some potential users can see what we’ve been building.
