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What we’ve learnt so far during Digital Voices

Emma Murray, Hazel Norris and Collett Bellamy - 3 of the DWP Digital Voices

Three women from our Digital Voices development programme explain their highlights and what they've been learning from taking part.

How model office testing is helping our bereavement service

A DWP colleague using the Capture information about a death service, looks at a computer screen

Annika Vaid, DWP Digital delivery manager, talks about improving services within Bereavement Services. Find out how her team used a model office to test the Capture information about a death digital service.