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Department for Work and Pensions
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How I'm enjoying a genuine work-life balance

Posted by: Angela Thompson - senior portfolio manager, DWP Digital, Posted on: 25 June 2020 - Categories: Digital Voices, Women in Digital, Work-life balance

Find out how Angela found a better work-life balance when she moved her career to DWP Digital.

Read more of How I'm enjoying a genuine work-life balance - 6 comments

Learning to believe in myself

Posted by: Sara Maddison - Portfolio & Delivery Assurance, DWP Digital, Posted on: 9 June 2020 - Categories: Digital Voices, Diversity, Women in Digital, Work-life balance
Mark and Sara at a mentoring session

Having someone who believed in her put Sara on the right trajectory for building her career.
Find out how she's now inspiring others.

Read more of Learning to believe in myself - 28 comments

5 things we’ve learnt from launching a new service during lockdown

Posted by: Rita Holdsworth, Product Manager, Posted on: 5 June 2020 - Categories: coronavirus, JSA

The New Style JSA digital service was launched in March, just before lockdown. Find out how the new service processed more than 200,000 claims in 8 weeks and the 5 lessons the team learned.

Read more of 5 things we’ve learnt from launching a new service during lockdown - 6 comments

Reflections on a year of rising to the challenge

Posted by: Emma Murray, Product Owner, DWP Digital, Posted on: 2 June 2020 - Categories: Agile development, Business Analyst, Women in Digital

Find out how Emma really challenged herself when she played a key role in the delivery of DWP's new TechNow Service Portal.

Read more of Reflections on a year of rising to the challenge

Starting a new role in lockdown

Posted by: Suki Patel, Aaron Lavery and Danek Jarosz - DWP Digital, Posted on: 29 May 2020 - Categories: coronavirus, DWP Digital, Work-life balance
Suki working from home

Starting a new role is daunting, but what if you had to join your new team during the coronavirus (COVID-19) lockdown?
Aaron, Suki and Danek did, so how are they finding it?

Read more of Starting a new role in lockdown - 1 comment

How we’re adapting content design during the coronavirus outbreak

Posted by: Jim Smith, content designer, DWP Digital, Posted on: 27 May 2020 - Categories: Content Design, Content Designer, coronavirus
Scren grab of content updated on the GOV.UK website

Jim Smith is a DWP content designer - find out how his team have been working on vital GOV.UK content for citizens during the COVID-19 period.

Read more of How we’re adapting content design during the coronavirus outbreak

Redeployment to critical services

Posted by: Ozma Iqbal, Oliver Walsh and Adele Harding - DWP Digital, Posted on: 22 May 2020 - Categories: coronavirus, DWP Digital, Enabling Digital Delivery, Universal Credit
Adele working from home

Meet some of the team who have been re-deployed to help process the unprecedented amount of new Universal Credit claims. Find out how they are getting on as they work from home in our new virtual service centre.

Read more of Redeployment to critical services - 2 comments

Understanding accessibility – what it means for DWP Digital

Posted by: Craig Abbott, head of accessibility, DWP Digital, Posted on: 19 May 2020 - Categories: Accessibility, Service Design
Craig Abbott, DWP Digital's Head of Accessibility stood up giving a talk on accessibility in service design at DWP's Newcastle Hub during Services Week 2019, in front of an audience of people, with a display screen behind him

Craig Abbott, DWP's new Head of Accessibility talks about his new role and explains why accessibility should not be not a checkbox exercise.

Read more of Understanding accessibility – what it means for DWP Digital

Mental Health Awareness Week 2020: How I started to smile again

Posted by: Fay Cooper, lead product manager, DWP Digital, Posted on: 18 May 2020 - Categories: Mental health, Women in Digital
The theme for Mental Health Awareness Week this year is 'kindness'

This Mental Health Awareness Week, Fay shares her story of how she learned to smile again following the loss of her brother.

Read more of Mental Health Awareness Week 2020: How I started to smile again - 3 comments

Why I moved to DWP Digital

Posted by: Hannah Dell'Armi - agile delivery, DWP Digital, Posted on: 11 May 2020 - Categories: Agile development, DWP Digital, Women in Digital

Hannah shares 3 reasons for her move to DWP Digital.
Plus, her views on working in the new 'normal' during the coronavirus (COVID-19) pandemic.

Read more of Why I moved to DWP Digital
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About DWP Digital

We are Digital With Purpose. That’s digital with people, passion and progress at our heart.

We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.

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