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Digital transformation

Find Pension Contact Details is now Live

I was Delivery Manager on the Find Pension Contact Details service, which is now Live. That puts me in a DWP club with two members, with Carer's Allowance Digital Service holding membership since 2014. We have 10 services in beta, …

Our successful GDS Alpha Review - what I learned

The Secure Communications team recently passed their GDS Alpha review to move into Beta. Product Owner Rachel Woods reflects on the review and offers some insider knowledge on the experience. There's a phrase often used in the legal world: "if …

Alpha: benefit repayments made easier (and simpler and faster)

Posted by: , Posted on: - Categories: Benefit repayment service, Product Development, Transformation, User research

Hi, I’m Kate Bruckshaw and I’m the Product Owner of a digital project to improve the way that people repay money to DWP. I graduated from the Digital Academy in July 2014. We’re transforming the way we operate to create automated, …