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Digital transformation

Standing in the shoes of users at the Cross Government Hack

Rachel and colleagues at the Cross Government Hack in Leeds

Hi, I’m Rachel Woods, a product owner at DWP Digital. On 21 and 22 February myself and colleagues from government departments and agencies such as the NHS, DVLA, Home Office and the Government Digital Service came together in Leeds for a …

Building our community at the DWP Software Engineering Conference

Posted by: , Posted on: - Categories: communities of practice, Digital transformation, Software Engineering
Andy Ling, DWP's Head of Software Engineering talks with attendees at DWP's first Software Engineering Community event

Hi, I'm Diane, I joined DWP Digital as a trainee software engineer in July 2016. It’s great being part of the growing software engineer community in DWP, so I was really looking forward to the first DWP software engineering conference …

DWP Digital: Delivering the government transformation vision

Posted by: , Posted on: - Categories: Digital Technology, Digital transformation, DWP Digital Strategy

This year, we created DWP Digital by bringing together digital, data and technology expertise. Our Digital business is focused on designing and delivering integrated products and running them as 24x7 services. Everything we do is measured by the difference we’re …

From monolithic to agile: improving our infrastructure

I’m John Keegan, Head of Cloud Infrastructure Services in DWP Digital. We’re on the crest of a wave with transformation as we’re overhauling our technology infrastructure and the way our digital technology services are delivered for the entire department.

Find Pension Contact Details is now Live

I was Delivery Manager on the Find Pension Contact Details service, which is now Live. That puts me in a DWP club with two members, with Carer's Allowance Digital Service holding membership since 2014. We have 10 services in beta, …

Our successful GDS Alpha Review - what I learned

The Secure Communications team recently passed their GDS Alpha review to move into Beta. Product Owner Rachel Woods reflects on the review and offers some insider knowledge on the experience. There's a phrase often used in the legal world: "if …

Alpha: benefit repayments made easier (and simpler and faster)

Posted by: , Posted on: - Categories: Benefit repayment service, Product Development, Transformation, User research

Hi, I’m Kate Bruckshaw and I’m the Product Owner of a digital project to improve the way that people repay money to DWP. I graduated from the Digital Academy in July 2014. We’re transforming the way we operate to create automated, …