I’m Ben Holliday, I lead the user centred design team at DWP Digital. Over the last three years we’ve been hiring designers to help us deliver user centred products and services.
Hi, I’m Rachel Woods, a product owner at DWP Digital. On 21 and 22 February myself and colleagues from government departments and agencies such as the NHS, DVLA, Home Office and the Government Digital Service came together in Leeds for a …
Hi, I'm Diane, I joined DWP Digital as a trainee software engineer in July 2016. It’s great being part of the growing software engineer community in DWP, so I was really looking forward to the first DWP software engineering conference …
This year, we created DWP Digital by bringing together digital, data and technology expertise. Our Digital business is focused on designing and delivering integrated products and running them as 24x7 services. Everything we do is measured by the difference we’re …
I’m John Keegan, Head of Cloud Infrastructure Services in DWP Digital. We’re on the crest of a wave with transformation as we’re overhauling our technology infrastructure and the way our digital technology services are delivered for the entire department.
I was Delivery Manager on the Find Pension Contact Details service, which is now Live. That puts me in a DWP club with two members, with Carer's Allowance Digital Service holding membership since 2014. We have 10 services in beta, …
The Secure Communications team recently passed their GDS Alpha review to move into Beta. Product Owner Rachel Woods reflects on the review and offers some insider knowledge on the experience. There's a phrase often used in the legal world: "if …
Last week I was lucky enough to attend Leeds GovJam - part of the Global GovJam taking place in over 30 cities around the world. It brought together people interested in service design from across the public sector. It was …
Hi, I’m Kate Bruckshaw and I’m the Product Owner of a digital project to improve the way that people repay money to DWP. I graduated from the Digital Academy in July 2014. We’re transforming the way we operate to create automated, …
I’m Fiona Speirs, the Head of User Research in DWP. My aim is to embed the need to design all our digital services around our users. To do this, I’m building a User Research team in DWP. The User Research …
