The Digital Claimant and Activity Messaging Service one year on
Posted by:
Geraint Williams, Posted on:
-
Categories:
Agile development, Digital Service, Digital Technology, DWP Digital
I'm Geraint Williams, Product Owner for DWP's Digital Claimant and Activity Messaging Service (DCAMS) which was launched just over a year ago. The cloud-hosted digital application enables 20,000 Jobcentre Plus work coaches to manage their caseload more effectively, and has improved the …