Jane Webb, user researcher, DWP Digital

Our experience so far working in DWP Digital’s user research community

Jane Webb, user researcher, DWP Digital and Sian Beavers, user researcher, DWP Digital, 30 July 2020 - Digital DWP jobs, user research

Two recent recruits to the DWP Digital user research community talk about their reasons for joining the department, and their experiences so far.

About DWP Digital

We are Digital With Purpose. That’s digital with people, passion and progress at our heart.

We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.

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