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DWP Digital

Mel Johnson

A live service is not the end of the story

Posted by: , Posted on: - Categories: Business Transformation Group, Carer's Allowance Digital Service
The 'Check Your Answers' feature on Carer's Allowance Digital Service

Carer’s Allowance Digital Service achieved live accreditation from Government Digital Services (GDS) in November 2014 - but this was just the start. Since then we have delivered major changes and new features all based on extensive user research and testing. …

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We are Digital With Purpose. That’s digital with people, passion and progress at our heart.

We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.

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