Hi, I'm Michala Hare, product owner for the Apply for a Budgeting Loan service. We launched the private beta of the service on 1 February 2016. Discovery and alpha had taught us to keep the transaction simple, quick and accessible …
Business transformation is about having a vision and making sure everyone is working towards it. Digital has a big role to play in transformation, but it's not the only answer. Chris and Michala, Product Owners at DWP, explain how user …
When we brought the Digital Academy together in February this year, we did some user centred design of the future Academy schedules. The Digital Academy is growing, and the ambition is to run 9 Academies at the same time over …
