Learning through prototyping: tools for Universal Credit claimants

Posted by: and , Posted on: - Categories: Universal Credit

We’ve been looking at some new ways of helping claimants and our operational staff to visualise looking for work in new ways. There are lots of variables to take into account when finding work. Things like: • understanding the type of …

Universal Credit Digital Service: building new skills

Posted by: , Posted on: - Categories: Agile development, Software Development, Technical Architecture, Universal Credit

The Universal Credit Digital Service is helping build new skills, both for the claimants using it, and for the technical team building it. Universal Credit Digital Service video transcript Rob Thompson, Universal Credit Digital Service “UC digital is a flagship project, …

Why testing early and failing fast is no bad thing

I was very excited just before Christmas when the DWP Secure Communications team headed out into the big world to test our authentication service with real General Practitioners (GPs). Our team is currently working hard to get our service into Private …