Using social media to communicate with customers, whatever the weather!
The recent weather warnings over the Easter period reminded me of the ‘Beast from the East’ earlier in the year and how that impacted our services for our customers.
Chris Burt
Social Media team leader
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About DWP Digital
We are Digital With Purpose. That’s digital with people, passion and progress at our heart.
We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).
Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.
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