Fay Cooper, lead product manager, DWP Digital

Working with Wordnerds: analysing Twitter conversations to help customers

Fay Cooper, lead product manager, DWP Digital, 2 February 2021 - Child Maintenance Service, Collaboration

How we used an innovative analytics platform to gain real insights into the Child Maintenance Service - Fay Cooper tells us about collaboration with Wordnerds in our latest blogpost.

Mental Health Awareness Week 2020: How I started to smile again

Fay Cooper, lead product manager, DWP Digital, 18 May 2020 - Mental health, Women in Digital

This Mental Health Awareness Week, Fay shares her story of how she learned to smile again following the loss of her brother.

About DWP Digital

We are Digital With Purpose. That’s digital with people, passion and progress at our heart.

We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.

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Recent Posts

• Celebrating apprenticeship success at the Makers Awards 2025  14 February 2025
• Reverse Pitch: Calling out for collaboration 18 September 2024
• Celebrating success this awards season 24 July 2024
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• Writing a great product strategy for great services 21 March 2024