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Collaborating with Operations on new services

Posted by: Maxine Paintain and Alan Helps, Posted on: 5 April 2016 - Categories: Digital Service, DWP Digital

The Apply for a Budgeting Loan service is now six weeks into private beta. Users can apply for a budgeting loan using internet access devices in a Jobcentre Plus office in Chesterfield. Internet access devices allow users to access the …

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80% performance improvement in 80 days

Posted by: Mayank Prakash, Posted on: 13 July 2015 - Categories: Digital Technology

DWP Technology is delivering new digital technology to meet user needs – as shown by the Carer’s Allowance Digital Service which now has 90% user satisfaction. Like all businesses, we also need to keep an eye on performance of our …

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About DWP Digital

We are Digital With Purpose. That’s digital with people, passion and progress at our heart.

We deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP).

Responsible for welfare, pensions and child maintenance policy, DWP transacts around £212 billion in payments each year, operates out of more than 800 locations and has over 90,000 employees.

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